Contact Center
AGENTS
Specialized Contact Center operation service that includes human resources, omnichannel platform and virtual telephony.
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Contact Center tailored to your company
Clever Agents is a customer service with technical, technological and human capacity of experience in the market by our call center, which adjusts to the needs of your company, from one agent to the right amount to satisfy the calls and interactions of your contact center.
Main features of Agents
Our agents are highly qualified to solve and effectively follow up on your customers' needs
Attention under your company profile
Fast and personalized service
Trained agents
Daily distribution of data and schedules
Periodic evaluation of results
Campaign results reports
Annual planning of activities
Attention in Spanish/English
Physical & technological infrastructureResponsiveness from the channel of your customers' choice
From telephone answering to multiple channels, we offer a complete Contact Center service providing the operation and functionality in a suitable environment, ideal for companies that focus on the operation of their business.
Contact usGet to know the essential services of Agents
Telephone advisors
Floor Supervisor
Quarterly quality KPIs
Weekly calibrations
Recruitment & selection
ACD & Metrics
Employee Benefits
Action plan to improve results
Basic internet output